Retail Sales Technician – Part-time
| Company | Asurion |
|---|---|
| Location | Charlotte, NC, USA |
| Salary | $17 – $17 |
| Type | Part-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 1+ years of customer service/retail sales experience (preferred)
- 6+ months of experience with product service support or technology repair (preferred)
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule, including weekends and holidays
- A passing background check (criminal and drug test)
- Basic knowledge of Microsoft Office
Responsibilities
- Be the face of Asurion and deliver award-winning, personalized customer experiences
- Provide technical expertise, troubleshoot and repair customer electronic devices
- Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
- Achieve sales goals
- Manage inventory
- Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
- Partner with cross-functional teams to deliver programs/processes and provide feedback
- Self-manage and set priorities
- Multi-task in a fast/retail environment
Preferred Qualifications
- 1+ years of customer service/retail sales experience (preferred)
- 6+ months of experience with product service support or technology repair (preferred)