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Retail Pharmacy Tech
| Company | Advocate Health Care |
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| Location | Grafton, WI, USA |
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| Salary | $21.45 – $32.2 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Entry Level/New Grad |
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Requirements
- Good Mathematic skills
- Attention to details
- Good customer service, communication, organization, problem resolution and process development skills
- Basic computer skills
- Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board needs to be obtained within 2 years, or Pharmacy Technician Certified (CPhT) issued by the National Healthcare Association needs to be obtained within 2 years.
Responsibilities
- Develops competency in servicing pharmacy customers including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering.
- Develops competence in dispensing and delivery of medications.
- Develop competence in insurance and third party billing functions including: data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties and handling private insurance, workers compensation, and third-party insurance coverage and prescription-related issues.
- Develops competence in clinical support needs such as but not limited to DIR fees.
- If applicable per assigned work location and workflow scope, will promote the sale of and assist customers in the appropriate selection and fitting of diabetic footwear, submit insurance billing (Medicare, Medicaid, and commercial), as well as maintain documentation records.
- If applicable, float technician develops competency in pharmacy workflow across multiple Aurora Pharmacy locations.
- Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice.
- Complies with legal, regulatory, accreditation standards.
Preferred Qualifications
- If applicable per assigned work location and workflow scope, diabetic shoe fitting certification is required and will be obtained through on the job training.
