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Retail Pharmacy Delivery Operations – Manager

Retail Pharmacy Delivery Operations – Manager

CompanyCVS Health
LocationNorthbrook, IL, USA, Smithfield, RI, USA, Scottsdale, AZ, USA, Hartford, CT, USA, Irving, TX, USA
Salary$60300 – $145860
TypeFull-Time
DegreesBachelor’s, MBA, PharmD
Experience LevelMid Level, Senior

Requirements

  • 3+ years prior experience as a Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field OR 2+ years’ experience in a Retail pharmacy setting
  • Bachelors degree or equivalent experience

Responsibilities

  • Serve as a business subject matter expert identifying opportunities to address business challenges and contribute to defining colleague operations
  • Support in managing the day-to-day operations of the RxDelivery program, including training and field communication
  • Provide field support to manage customer challenges
  • General program management

Preferred Qualifications

  • Ability to quickly learn about and become a subject matter expert in new processes and make meaningful recommendations for how they can be improved
  • Strong organizational skills and ability to manage multiple priorities
  • Process oriented: The ability to comprehend and assess complex processes and workflows to identify vulnerabilities or areas for improvement that impact the professional practice of our store-level pharmacy teams
  • Passion for Health Care: A history of work in the health care industry and an ongoing desire to make one of the world’s strongest health care companies even stronger
  • Powerful Communication: The ability to communicate effectively and succinctly with a diverse range of constituents, both verbally and on paper, and with all levels of an organization
  • Initiative: Ability to think creatively and be a self-starter with limited guidance and coaching and to proactively develop and present potential solutions
  • Influence: The ability to foster effective working relations with and persuade
  • MBA or PharmD