Retail General Manager

Bachelor’s degree or equivalent work experience preferred, not required
Minimum five years retail management experience, preferably flagship store/high profile
Must possess effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
Highest level of integrity and ethics, both professional and personal
Experience managing a team of both exempt and non-exempt employees strongly preferred
Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems

Drive operational excellence by creating strategic plans and initiating actions that support company objectives
Drive the implementation of all Company initiatives through clearly communicated objectives and team priorities
Present the store strategy to Retail Leadership, Corporate Business Partners, and Team Partners to inform and educate them on the business, operational efficiencies, product sell through and customer feedback
Act as liaison for Team Partner and funnel requests to Fanatics Business Partners as necessary
Analyze metrics, daily operations, and P&L to identify opportunities and create initiatives in partnership with the store leadership team to drive operational excellence
Quickly adapt and deliver in a fast-paced, high growth environment while leading change
Demonstrate and maintain the highest levels of fan experience
Incorporating Fanatics values when planning daily operational excellence for the Team
Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best in class fan experience
Assess internal talent and recommend a succession plan for employees to Human Resources, District manager and/or Regional Director
Delegate ‘Manager on Duty’ responsibilities when appropriate
Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve goals

Experience managing a team of both exempt and non-exempt employees strongly preferred