Retail Facilities Coordinator

Basic knowledge of retail store systems: electrical, lighting, plumbing, fire safety, utilities, waste management, general maintenance, locks, doors, janitorial, etc.
Motivated self-starter, customer service oriented, able to work independently with a proactive approach.
Communicate and coordinate maintenance and repair needs, monitor Service Providers daily performance, and resolve issues.
Assist in requesting and preparing RFPs for service requests and preventive maintenance contracts.
Excellent interpersonal skills, with strong verbal, written, computer, and communication skills; proficient in Excel, Word, and related software.
Bachelor’s degree in Business, Construction, Real Estate, Facilities Management, or related field preferred, or equivalent experience.

Ensure our VF facilities team upholds each brand’s standards to deliver a complete shopping experience to our retail customers.
Interact positively with both internal and external groups.
Review correspondence (email and ServiceChannel) and respond promptly with options, solutions or redirect to the appropriate party.
Follow up on the day-to-day ServiceChannel work orders, as directed by trade and/or region, emphasizing a positive and immediate response to the concerns and needs of our customers and retail store teams.
Maintain and utilize ServiceChannel software system to maximize customer (stores) satisfaction.
Assist with various Roll Out projects as assigned.
Work flexible hours as required, occasionally taking emergency calls after hours and rotating weekend coverage to support the Direct To Consumer process.