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Restaurant General Manager
| Company | Soho House |
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| Location | Los Angeles, CA, USA |
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| Salary | $90000 – $100000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- At least 5+ years managing high-volume Food and Beverage (F&B) or multi-unit operation.
- Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests.
- Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning.
- Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys.
- Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink.
- Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable.
- Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented.
Responsibilities
- Managing the business on a weekly/daily basis and providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff.
- Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards.
- Alongside the GM, collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance and Facilities.
- Help to guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and over all experience.
- Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance.
Preferred Qualifications
No preferred qualifications provided.
