Residential Manager

Residential Manager

Requirements

• One year of supervisory experience required
• Ability to communicate (verbal and written) with all levels of personnel, internal and external to the company
• Experience in managing systems, processes, and people
• Working knowledge of Federal, State, and local regulations concerning services to individuals with acquired brain injuries
• Ability to use a calculator and other general office, household, and adaptive equipment
• Good organizational skills and attention to detail
• Proven supervisory skills
• Bachelor of Art/Bachelor of Science in Business, Health Care Administration or a Social Science OR high school diploma/General Education Diploma and equivalent work experience of three years in brain injury services or residential services for individuals with disabilities
• Valid driver’s license from state of residence with a satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier (as applicable per program requirements)

Responsibilities

• Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job performance on a day-to-day basis
• Supervises the provision of assistance to person(s) served in order to promote their physical, social, and psychological well-being
• Monitors and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment
• Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports
• Monitors and ensures staff completes all documentation as required to ensure quality services
• Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve enhanced quality of life
• Ensure Material Data Safety Sheets are present for all supplies/chemicals as applicable for assigned service sites
• Conducts timely performance reviews
• Maintains a work environment that supports dignity and fair treatment of staff
• Participates in recruitment, ensures vacancies are filled in a timely manner, and participates in all hiring and termination decisions for assigned locations
• Ensures that staff is deployed appropriately and that staffing ratios are in compliance with regulatory and service plan requirements
• Prepares and posts schedules in a timely manner, and efficiently utilizes staff
• Oversees staff training and orientation and maintains records
• Reviews and provides feedback on all staff documentation, including time and attendance and requests for time off
• Ensure staff is properly trained on Material Data Safety Sheets for chemicals/supplies
• Serves as a positive role model and supports development of staff
• Conducts staff counseling and corrective action including work improvement plans and follow-up
• Ensures applicable Occupational Safety Health Administration compliance standards are met and all related training occurs. Documents training and compliance in accordance with ResCare and regulatory requirements
• Promotes the individuality of person(s) served by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) who lives there
• Implements systems for disposal, collection and storing of medical waste
• Implements and oversees Best in Class initiatives for assigned service site(s)
• Provides timely and appropriate feedback and oversight on staff documentation, including daily progress notes, data sheets, and incident reports
• Ensures that each person served has an activity schedule developed and implemented
• Oversees implementation of services outlined in person(s) served service plan
• Oversees implementation of and compliance with audit systems
• Observes the implementation of client rights and coaches staff on choice issues such as possessions, use of money, and church preferences
• Assists with the review and tracking of incident and accident reports
• Responds to emergencies for person(s) served
• Participates as needed with investigations involving persons served and employees at assigned service site(s)
• Monitors labor hours and ensures assigned service site(s) are operating within budgetary guidelines
• Ensures timely submission of trust fund requests, receipts, and related financial documentation
• Ensures a safe work environment to minimize worker’s compensation injuries and financial expenditures. Responsible for timely reporting of all service site injuries and assist with the management of claims
• Monitors service site expenses relative to budgets
• Trains staff on financial and administrative controls

Preferred Qualifications

• Previous experience providing services and supports to individuals with acquired brain injuries preferred