Resident Specialist
| Company | The Michaels Organization |
|---|---|
| Location | Fort Benning, GA, USA |
| Salary | $15 – $15 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- Sales experience and leasing experience a plus.
- 1-2 years Customer Service experience.
- General computer skills.
- High School diploma or GED
- Valid Driver’s License and acceptable driving record.
- All specific certifications required by law.
- Must pass drug test screening.
- Must successfully complete all required courses, classes, and training provided by MMS.
- Action and results-oriented, enthusiastic.
- Excellent communication and organizational skills.
- Ability to work independently and as a member of a team.
- Ability to work with sensitive information and maintain confidentiality.
- Must be able to work in a fast-paced and customer service-oriented environment.
- Perform duties under pressure and meet deadlines in a timely manner.
- Ability to communicate effectively both in writing and verbally in order to communicate issues, problems, ideas, concerns and information.
- Prioritize and manage daily workload to ensure successful and timely completion.
- Ability to follow directives and work with minimum supervision.
- Exercise problem-solving skills.
- Interact with co-workers, supervisors, vendors, residents, guests, and the public in a professional and pleasant manner.
- Maintain professional appearance and demeanor.
Responsibilities
- Contacting applicants and maintaining the waitlist(s).
- Coordinating with the Partner to ensure that all persons added to the waitlist are held within their respective entitlements.
- Contacting families by phone or email to ensure they are aware of their position on the waitlist and answering any questions concerning housing availability.
- Answering any questions that the resident may have concerning the property and showcasing the amenities of the potential unit and property.
- Marketing homes to the incoming families and becoming familiar with various floorplans and property amenities.
- Processing and completing all move-in packages prior to the move-in date under the supervision of the Assistant Community Manager.
- Conducting inspections of the property during the Move in and/or Move out process and reporting findings to the Assistant Community Manager.
- Performing other duties as assigned.
Preferred Qualifications
- Sales experience and leasing experience a plus.