Researcher – Rapid Research
| Company | Figma |
|---|---|
| Location | San Francisco, CA, USA, Remote in USA, New York, NY, USA |
| Salary | $164000 – $243000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years in research/design roles at fast-paced product organizations or strategic consultancies focused on digital experience
- Proficiency in mixed methods research, including qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) approaches
- A history of being a proven communicator and storyteller, with a track record of presenting insights that secured executive buy-in or drove product changes
- Demonstrated ability to quickly ramp up on new projects and deliver measurable impact (1-2 weeks from start to finish)
- Experience in cross-team collaboration, with examples of horizontal work within organizations
Responsibilities
- Conduct research studies to gather user feedback and insights throughout the development process, working in quick sprints
- Synthesize research findings into actionable product recommendations
- Present research insights to cross-functional teams and senior leadership
- Collaborate with product managers, designers, and engineers to integrate user insights into the product development process
- Lead and mentor junior researchers on best practices and methodologies
- Adapt quickly to changing project requirements and priorities
Preferred Qualifications
- Experience in a major tech company with a strong usability research team
- Experience conducting research on AI-powered features or working on teams exploring AI applications
- Rigorous usability and tactical skills, including benchmark testing
- A knack for figuring out ambiguous problems and shaping them into clear goals
- Proficiency in Figma and FigJam, with key projects where these tools were central
- A history of being adaptable and scrappy, while thriving in fast-paced, dynamic environments