Research Manager
| Company | Royal Bank of Canada |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Master’s |
| Experience Level | Mid Level, Senior |
Requirements
- Proven 3-5 years of experience in marketing research on the supplier/vendor side
- Practical Experience with SPSS, Qualtrics and Excel a must have
- Working knowledge on a wide range of research techniques covering both qualitative and quantitative areas
- Superior project management skills
- Demonstrated collaborative skills in a cross-functional and information sharing environment
- Superior ability to translate complex research data into precise and simple information for business partners
- Ability to function in a fast pace environment with the ability to quickly pivot
Responsibilities
- Be responsible for the day to day management from initiation through executing field work to reporting on client insights throughout the process either via in-house survey tools or working in partnership with 3rd party research vendors
- Ensure project task activities are completed through personal production, internal support teams and vendors
- Build strong, effective and professional working relationships with all stakeholders by working towards win/win solutions
- Proactively anticipate, troubleshoot, overcome, and/or escalate project challenges in a timely manner
- Leverage knowledge from CXDI and the enterprise to uncover better insights by bringing in multiple information sources
- Participate in cross-functional teams to signal market trends, identify business opportunities & emerging market segments, and relevant positioning, value proposition and potential product development/ enhancements
Preferred Qualifications
- Degree in related field. MBA/Masters in related field preferred.
- Working French proficiency