Research Lab/Office Coordinator GCM

Research Lab/Office Coordinator GCM

Requirements

• High School Diploma or GED required
• Medical office, medical terminology, supervision preferred
• Excellent customer service skills required
• Computer skills required
• Communication skills required

Responsibilities

• Supervises the front office
• Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules
• Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions
• Assists the Practice Manager or functions in the role of Practice Manager during absences. This includes, but is not limited to: non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints
• Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances
• Purchases office and medical supplies, files insurance, and distributes refunds

Preferred Qualifications

• Medical office experience preferred
• Medical terminology knowledge preferred
• Supervision experience preferred