Representative – Licensing
| Company | Nationwide |
|---|---|
| Location | Columbus, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or comparable diploma required
- Industry related coursework preferred
- Typically, 1 year of licensing or related industry experience in licensing, registration, or in a technical position with the SEC, IRS, state insurance department, or compliance
- Developing knowledge of procedures related to license processing and regulatory requirements
- Familiarity with licensing terminology
- Ability to effectively operate a personal computer with related business and licensing software
- Familiarity with Microsoft 365 applications
- Oral and written communication skills for contact with agents, brokers, management, field sales and regulatory agencies
- Ability to interpret and adhere to licensing regulations
Responsibilities
- Reviews and processes applications, registrations, and/or appointments and maintenance requests consistent with approved standards and practices accurately and in a timely manner; and for multiple distribution channels
- Implements customary changes in insurance licensing requirements based on changes in laws, regulations, or company policies
- Maintains databases and related background information and files for assigned states, operation, and/or distribution channel
- Receives incoming calls and requests from internal and external customers and responds in a manner that provides an outstanding customer experience
- Advises and educates customers on the licensing requirements and registration process, furnishing materials, and submitting forms and fees to state department of insurance and/or other regulatory agencies
- Assists in reviewing, analyzing and interpreting licensing laws and regulations
- Interacts with customers to resolve not in good order issues
- Serves as liaison between licensing and key internal and external customers in regards to license issues
- Provides related customer service to internal and external departments to ensure that all applications are processed correctly and in a timely manner
- Meets standards of work set for the business unit, including quality assurance goals
- May perform other responsibilities as assigned
Preferred Qualifications
- Leadership skills
- Competencies and experiences may take precedence