Replevin Specialist

High School Diploma or GED required
3+ years of experience in collections and/or loss mitigation; vendor management or legal experience required.

Complete state-specific requests for documentation/affidavits for letter requirements, replevin referrals and suit filings
Monitor SLAs to ensure they are being met by vendor for reporting requirements, letter generation, replevin affidavit and filing suit
Initiate replevin process when access to a located vehicle is blocked, a customer is violent towards the repo vendor, or the unit is severely aged through the repo process
Audit replevin vendor paperwork for accuracy and business expectations
Facilitate frequent vendor touchpoints to address performance related issues, operational hurdles, and to discuss any changes to regulations or within the industry
Work within our servicing platform as system of record for customer information and payment schedules
Utilize approved databases and internet searches to locate leads to validate addresses for replevin referral
Process system updates according to each individual firm’s reporting
Meet quality control expectations by accurately reviewing accounts for eligibility, referring eligible accounts in a timely manner, validating vendor documentation, and updating internal systems promptly with vendor updates.