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Renewals Enablement Manager
| Company | Okta |
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| Location | Toronto, ON, Canada |
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| Salary | $110000 – $164000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- The single most important characteristic we are looking for is showing initiative. Be prepared to share previous examples or articulate suggestions for what you might bring to this role.
- Charismatic, great presence, deep empathy, and sharp on the product.
- Ability to understand, work with and present to a technical audience.
- Ability to deliver results in a fast-moving, highly matrixed environment.
- Deep understanding of support and enablement strategies.
- Demonstrable communication skills, specifically presentation skills and strong executive presence.
Responsibilities
- Successfully identify and communicate Renewals organizational perspective and technical and role readiness.
- Understand the day-to-day of a Renewal Manager to suggest and execute new and innovative ideas/programs to your leadership team and primary stakeholder – Renewals leadership.
- Communicate effectively and often to ensure all stakeholders are aligned and view the enablement program as a force multiplier.
- Equip Okta renewal teams with the necessary product knowledge, skills, and processes to effectively succeed in their roles.
- Take a data-driven and analytical approach to deciding on future initiatives, as well as performance management to quantify the impact of existing programs.
- Partner with other enablement staff in designing, creating and delivering enablement programs.
- Continuously engage with Renewal Managers to validate and collaborate on requirements and program results.
- Identify and communicate potential efficiencies and enhancements.
- Lead discovery sessions with business leaders to build and refine requirements.
Preferred Qualifications
- 5+ years of enablement experience in the software industry.
- Experience supporting Renewals or a similar function for enablement.
- Operations and program management experience.
- Industry and product knowledge is a plus.
- Strong problem solving, priority setting, facilitation, multi-tasking, analytical, and collaboration skills.
- Ability to work independently, multi-task optimally and thrive in a fast-paced, dynamic environment with general direction and guidance.
- Strong interpersonal skills and capable of building positive relationships across multiple teams and time zones.
- Occasional domestic travel required.
