Remittance Specialist
| Company | HUB |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2+ years of experience in administration or customer support
- Proven experience in customer support/administration
- Excellent organizational, communication, and client service skills
- Proficiency in Microsoft Office Suite and financial systems
- Positive attitude toward client relations to provide exceptional, proactive client service
- Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail
- Highly organized with strong analytical skills, creative problem solving and strong research capabilities
- Ability to work in a team while maintaining a high level of responsibility and accountability to individual projects and tasks
- Able to manage conflicting priorities, deadline-based tasks and simultaneous projects
- Clear communicator with strong interpersonal writing & presentation skills
Responsibilities
- Processing employee and employer contributions to retirement accounts that are received via check or ACH and remitting them to various financial institutions.
- Researching remittance issues, finding solutions, and providing answers to other departments, employers, and vendors.
- Monitoring and responding to department emails.
- Updating websites to reflect current payroll change dates for employers.
- Assist in mailing checks to vendors and participants.
Preferred Qualifications
-
No preferred qualifications provided.