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Relationship Specialist

May 7, 2025May 7, 2025

Relationship Specialist

CompanyOpenlane
LocationSmyrna, GA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
  • A valid driver’s license with reliable and dedicated transportation.
  • Ability and desire to frequently travel 50-75% within your market to support our current and prospective customer base.
  • Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt.
  • Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
  • A strong understanding of portfolio management, risk, and new business development.
  • Ability to work independently and autonomously when needed as well as part of a team.
  • Ability to use and understand technology required for your position such as mobile applications and software.
  • High level of accountability towards local goals and business targets.

Responsibilities

  • Use critical thinking to assess business and risk situations and make decisions with little oversight.
  • Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
  • Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
  • Manage, service, and balance risk on customer accounts.
  • Manage existing accounts and drive new growth opportunities.
  • Embrace our culture of supporting others’ success as they grow in their role.

Preferred Qualifications

  • Previous auto industry or financial services experience
  • Experience with Google Workspace, Salesforce, Tableau


TaggedCustomer SuccessFinance & Operations & StrategyMid LevelOpenlaneSales & Account ManagementSenior

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