Relationship Specialist
Company | Openlane |
---|---|
Location | Frisco, TX, USA, McKinney, TX, USA, Plano, TX, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
- A valid driver’s license with reliable and dedicated transportation.
- Ability and desire to frequently travel 50-75% within your market to support our current and prospective customer base.
- Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.
- Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
- A strong understanding of portfolio management, risk, and new business development.
- Ability to work independently and autonomously when needed as well as part of a team.
- Ability to use and understand technology required for your position such as mobile applications and software.
- High level of accountability towards local goals and business targets.
Responsibilities
- Use critical thinking to assess business and risk situations and make decisions with little oversight.
- Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
- Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
- Manage, service, and balance risk on customer accounts.
- Manage existing accounts and drive new growth opportunities.
- Embrace our culture of supporting others’ success as they grow in their role.
Preferred Qualifications
- Previous auto industry or financial services experience
- Experience with Google Workspace, Salesforce, Tableau