Skip to content
Relationship Manager
| Company | Wex |
|---|
| Location | Portland, ME, USA |
|---|
| Salary | $124000 – $165000 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Expert or higher |
|---|
Requirements
- Bachelor’s degree, MBA preferred
- 10+ years experience in relationship management, consultative sales, contract negotiations, operations, and/or solution architecture roles
- Relationship management experience, preferably with Direct corporate customers related to commercial financial products and services
- Commercial card and Payments knowledge
- Demonstrated financial acumen
- Excellence in personal effectiveness and credibility with management and partners
- Excellence in flexible problem solving, analysis, and issue resolution
- Consultative sales
- Contract negotiations
- Payments product and/or technology experience
- Project management experience
- Ability to travel 30% of the time
Responsibilities
- Serve as the functional lead for several of WEX’s largest Direct partners
- Work closely with WEX Corporate Payments leadership, WEX Bank, account management, managed services, operations, finance, legal, product management, and product solutions
- Be measured based upon predefined accomplishment of milestones, projects, and financial metrics that relate to assigned embedded partners within WEX’s portfolio
- Establish, develop, maintain and grow existing relationships
- Form key trusted advisor roles with WEX Corporate Payments leadership, operations, product, technology, legal and finance
- Act as an escalation point for significant issues as they arise, helping to drive timely resolution
- Work closely with internal teams to assist in driving process improvement and resolution of operational issues
- Partner with the internal Finance team to track portfolio KPIs and model financial deal terms
- Lead Quarterly Business Reviews with WEX and Direct partners’ senior management
- Work with leadership and delivery teams to maintain and drive execution of an active roadmap of new value creation concepts/functionality and their associated work plans for implementation
- Mitigate risks and drive opportunities, with respect to relationships and profitability
- Identify and eliminate barriers to the successful delivery of products, services and financial growth
- Manage partner contract renewals and negotiation process to secure deal terms that will facilitate profitable growth from Direct partners
- Assist product solutions in the creation of business cases for product design opportunities in partnership with the WEX Corporate Payments Product team
- Understand and validate invoices and contract clauses, assist in pricing model development
- Look for value-add opportunities to share additional WEX services; assist in the sales and implementation process for new embedded partners
Preferred Qualifications
No preferred qualifications provided.
