Relationship Associate
| Company | Openlane |
|---|---|
| Location | Brampton, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Two years of experience in customer-facing, sales, or sales support roles.
- A valid driver’s license with reliable and dedicated transportation.
- Ability and desire to frequently travel within your market to support our current and prospective customer base.
- Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt.
- Ability to use and understand technology required for your position such as mobile applications and software.
- Ability to work independently and autonomously when needed as well as part of a team.
- High level of accountability towards local goals and business targets.
Responsibilities
- Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
- Identify dealer needs to promote product solutions and campaigns.
- Manage accounts and enhance dealer growth by engaging in focused performance-related discussions.
- Manage, service, and mitigate risk on customer accounts.
- Manage existing accounts and drive new growth opportunities.
Preferred Qualifications
- Previous auto industry experience
- Experience with Google Workspace, Salesforce, and Tableau