Registration Coordinator 1
| Company | Ohio State University – Columbus |
|---|---|
| Location | Columbus, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School diploma or GED
- 0 years of relevant experience required
- 0-2 years of relevant experience preferred
- Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, etc.
Responsibilities
- Provide consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures
- Schedule return appointments and/or other appointments as assigned
- Assure accurate appointment, demographic and insurance information is gathered to support clinical and financial needs
- Provide support to physicians and consumers by coordinating their requests and satisfying their needs in one transaction
- Solve routine and complex customer problems and know where to direct customers to address specific questions
- Communicate regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met
- Create a positive first impression
Preferred Qualifications
- 0-2 years of relevant experience preferred