Region Relationship Banker 2

High school diploma/GED required; Associate’s or Bachelor’s degree preferred.
2-4 years customer sales/service experience with 1-2 years supervisory preferred.
6 months – 2 years job experience cash handling and customer service experience; needs-based sales experience and banking experience preferred.
Working knowledge of all products and services.
Keeps current with all systems used for branch transaction processing.
Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
Ability to travel to various Banking Centers within the regions.

Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions as needed.
Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Region Banking Centers’ growth and profitability objectives.
Expected to achieve/ exceed both individual and team goals in sales, service and operations.
Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.
Ability to adapt to business needs with scheduling and supporting banking centers within a Region.
Responsible for building strong relationships with the banking center teams they support, as well as collaborative partnerships with business lines.