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Region Director Trainee
Company | 7-Eleven |
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Location | San Francisco, CA, USA |
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Salary | $160000 – $220000 |
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Type | Full-Time |
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Degrees | Bachelor’s, MBA |
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Experience Level | Mid Level, Senior |
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Requirements
- Bachelor’s degree, MBA or advanced degree preferred (or equivalent leadership experience)
- Proven experience leading multi-unit retail or QSR operations
- Must be geographically flexible for relocation during and after the training program
- Willingness and ability to travel up to 45% of the time, including travel outside of assigned geography
Responsibilities
- Lead a team of Market Leaders, Area Leaders, and Store Leaders in executing daily store operations to deliver a consistent customer experience and maximize sales and profitability
- Provide hands-on coaching and guidance on business strategy execution, systems implementation, and program delivery
- Champion and drive transformation initiatives in alignment with 7-Eleven’s Mission, Vision, Strategy Map, and Leadership Principles
- Collaborate with the Zone Vice President and senior leadership to develop, implement, and measure business plans and objectives
- Act as a trusted strategic advisor on operational issues and long-term planning
- Establish and manage annual budgets with oversight from the VP of Operations
- Build cross-functional relationships with the Store Support Center to align and execute key initiatives
- Promote high performance by training, mentoring, and developing field leadership teams and Store Teams
- Build a robust talent pipeline by recognizing and rewarding high performance, while coaching underperformers toward improvement or transition
- Accelerate adoption of digital platforms including delivery, mobile checkout, loyalty programs, touchless pay, and other technology innovations
- Ensure excellence in customer service and brand standards through focus on operational scorecards, including 7Clean, Customer Experience Visit (CEV), and other KPIs
- Drive operational results in cleanliness, quality, safety, and customer experience to build brand loyalty and increase store traffic
Preferred Qualifications
- Background in operational leadership and field execution preferred
- Experience in merchandising, fuels, real estate, or corporate operations a plus
- Familiarity with digital platforms and customer-facing technology initiatives is strongly preferred