Refund Credit Specialist PRN

Refund Credit Specialist PRN

Requirements

• High School Diploma/GED Required
• Associate degree Preferred
• 1 year Patient Accounting, specifically billing, collections, customer service, or cash application Preferred
• Personal Financial Specialist (PFS) preferred

Responsibilities

• Communicates to supervisor any trends or patterns identifying inaccurate activity transpiring on patient account causing unnecessary credit balances.
• Prepares accounts for refunds to be processed and mailed in a timely manner.
• Documents activity in an accurate and timely manner on the patients account.
• Collaborates with other departments within the hospital to align interdepartmental functioning, goals, and expectations as outlined in the SLA.
• Coordinates benefits between two insurance companies utilizing knowledge of managed care contracts and federal and government legislation.
• Identifies accounts with credit balances daily.
• Reviews patient accounts with credit balances to determine the nature of the credit balance and to resolve in a timely manner.
• Documents and reports all unclaimed property.
• Monitors and processes the refund interdepartmental work queues.
• Works all voids as identified from the report provided by the corporate office or mailed.

Preferred Qualifications

• Associate degree Preferred
• 1 year Patient Accounting, specifically billing, collections, customer service, or cash application Preferred
• Personal Financial Specialist (PFS) preferred