Recruiting Program Manager – Interviewing Operations
| Company | Stripe |
|---|---|
| Location | Seattle, WA, USA, San Francisco, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Comfortable navigating recruiting tools; you are curious to explore innovative tools in the space
- Proficiency in Google Sheets/Excel, AppScript, and complex data manipulation
- Experience with program management in a fast-paced, high-growth environment
- A passion for creatively scaling programs beyond what they’ve done before
- Strong initiative, autonomy, critical thinking skills, and an eye for the details
- Proven ability to develop a strong vision, translate it into actionable plans, and drive execution and results
- Excellent verbal and written communication skills
- A data-driven approach to problem solving; you enjoy making sense of trends and using insights to improve your work and environment
- Adaptability and a growth mindset; you can shift tasks and priorities with circumstances change
Responsibilities
- Serve as the directly responsible individual (DRI) for at least one interviewing operations program, such as Interviewer Training, Structured Hiring, Candidate Experience, etc. As DRI:
- Own the program’s annual goals (tracking, reporting, program-managing)
- Provide enablement to any users of the program: recruiters, hiring managers, interviewers, etc.
- Maintain any knowledge articles about the program to ensure accuracy
- Identify opportunities for operational improvements as we scale across recruiting programs and processes to keep them as effective and efficient as possible
- Develop calibration and assessment rubrics, training guides, and educational content for all program participants
- Run a handful of key initiatives that are essential to the operational success of both the Recruiting Team and the Interviewing Operations Team, including, but not limited to:
- Develop and lead interviewing-focused projects to support our hiring teams
- Lead cross-functional projects by facilitating communication, coordination, planning and execution across the recruiting team and partners
- Leverage data to define program success metrics and inform strategic decisions
- Drive a positive candidate experience
- Proactively share data-centric updates with stakeholders to maintain aligned decision making and build trusted partnerships
- Lead change management efforts across our recruiting teams and partners
- Contribute to other business-critical Recruiting initiatives as needed
Preferred Qualifications
- Functional experience in the recruiting context
- Ability and willingness to attend to work matters outside normal business hours on an as-needed basis (this role supports a global team, so flexibility to adjust your working schedule to connect with counterparts in different time zones is preferable)