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Recovery Peer Specialist
| Company | Firsthand |
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| Location | Miami, FL, USA |
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| Salary | $21 – $21 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Lived experience with SMI and/or SUD
- Recovery Peer Specialist certification, or eligibility and willingness to obtain certification within six (6) months of employment
- Valid driver’s license in good standing, with the ability to operate a vehicle (company vehicle may be provided) and eligibility to drive under the company’s insurance policy
- Demonstrated proficiency with technical tools like email, messaging services, and apps
- Two (2) years demonstrated recovery time from a mental health and/or substance abuse disorder at the date of application
- Team members will complete a paid training period prior to serving individuals and must pass assessments to move forward.
Responsibilities
- Conduct community outreach to individuals with SMI in homes, community locations, and care settings like shelters, hospitals, and emergency departments
- Support individuals health needs by scheduling appointments, taking vitals, ensuring clinical visits are attended and completed, and assisting with telehealth access
- Build trust and relationships by addressing immediate needs and empowering individuals to identify and pursue personal recovery goals
- Serve as the primary point-of-contact, using advanced engagement techniques to facilitate ongoing connection and engagement in supportive services
- Help address social determinants of health, facilitating access to benefits, resources, and transportation
- Assist with care coordination, advocating for individual goals, accompanying individuals to appointments, and addressing post-discharge needs
- Provide timely and thorough documentation of encounters and participate in case reviews and team collaboration
- Perform initial and ongoing telephonic outreach
- Participate in ongoing training and professional development
- Understand that as firsthand learns and grows, your role will constantly evolve. This job description represents many key elements of this role, but they are subject to change
Preferred Qualifications
- High proficiency in Spanish preferred but not required
- Experience with direct in-person outreach and engagement for individuals with SMI and SUD
- Expertise in recovery education and coaching
- Understanding of whole health and trauma-informed approaches to peer support
- Familiarity with local community resources, behavioral health systems, and the criminal justice system (e.g., mental health and drug courts)
- Eagerness to expand knowledge about a broad range of health conditions
- Interest in gaining a Community Health Worker (CHW) Credential after hire, or already holds one
