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Rating Assistant Manager
| Company | EMC Insurance |
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| Location | Des Moines, IA, USA |
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| Salary | $30 – $41 |
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| Type | Full-Time |
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| Degrees | Associate’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- High school diploma or equivalency
- Five years of commercial lines insurance experience, including previous experience with rating or related experience
Responsibilities
- Oversees and monitors the workload and performance of the team
- Guides and answers team’s technical questions
- Ensures continuity for the assigned teams, to conform to best practices and procedures
- Collaborates with team members to establish performance goals and monitors status
- Conducts performance reviews and provides feedback
- Participates in the hiring process as openings arise and recommends salary adjustments for team members
- Resolves disciplinary issues, reviews results, actions plans, and progress
- Provides training for the team
- Develops team knowledge and assists with succession planning, including identifying talent
- Supports diversity, equity, and inclusion initiatives
- Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes
- Ensures timeliness of policy processing and assigns workloads for the underwriting support team in system
- Acts as liaison between underwriters and underwriting support team
- Audits new business and renewal policies for compliance and general quality control
- Monitors the instructions from underwriter to rating team, and for proper documentation of rates and premium modifications
- Checks for proper attachment of forms, applied pricing and follow-through of instructions
- Provides general support to Underwriting and other branch areas with miscellaneous duties, such as filings, unique forms, and system error reports
- Attends training sessions for program and system changes, new product introduction, and trains current team members as appropriate
- Maintains relationships and meets with branch Underwriting Supervisors and Branch Underwriting Directors as needed
- Provides and monitors continuity and rating process training on underwriting support processes for new team members, ensuring alignment and consistency throughout assigned territories
- Delegates training to team members who have expertise on a specific subject
Preferred Qualifications
- Associate degree in business or related field preferred
- Previous supervisory or leadership experience preferred
- Associate in General Insurance (AINS) designation preferred
