RAC Loan Processor II
| Company | Truist |
|---|---|
| Location | New Castle, DE, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- High School diploma or equivalent education and related training or experience
- Two years of experience or equivalent training
- Excellent problem solving skills
- Excellent analytical ability
- Excellent written and verbal communication skills
- Excellent organizational skills
- Excellent time management skills
- Ability to work in fast paced environment
- Ability to work flexible schedule and overtime, as needed
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Responsibilities
- Work as a team member with the underwriting and sales staff to accomplish monthly loan volume objectives.
- Assist with training and supervision of Loan Processor I as required.
- Ensure all contract and applicant information is accurately verified and entered into Origenate prior to funding in the loan servicing system. Ensure compliance with all guidelines and policies to meet targeted risk tolerance.
- Follow-up with dealer clients on any outstanding stipulations, verifications, or documents needed to complete the processing of loans to ensure timely funding of contracts while maintaining an excellent Perfect Client Experience (PCE) level of customer service to our consumers and Dealer Client’s.
- Meet or exceed Loan Processor production targets.
- Build and maintain strong relationships with dealer client base.
- Assist branch or business center in managing dealer and customer fraud by ensuring thorough and proper verifications are being completed. Escalate any potential problems that may result in fraud or losses to management and ensure timely filing of Unusual Financial Observations (UFO) in accordance with company policies and procedures.
- Escalate any potential problems that may result in fraud or losses to management and ensure timely filing of UFO’s in accordance with company policies and procedures.
- Assist management to ensure business center complies with all corporate guidelines and policies as well as all Federal and State regulations.
- Other critical tasks and duties assigned.
Preferred Qualifications
- Bachelor’s degree in Business or related field, or equivalent education and related training or experience
- Previous experience in finance/credit related industry
- Knowledge of credit verification process and related documents
- Bilingual