Quality Supervisor

Quality Supervisor

Requirements

• Bachelor’s degree preferred + 5 years or more of related experience
• Some previous supervisory experience required
• Training in IPC-A-610, J-STD-001 and other relevant industry standards and specifications

Responsibilities

• Direct, coordinate, and review all activities of the Packout Operators, and QC & OBA Inspectors
• Identify individual and team strengths and development needs on an ongoing basis
• Create and/or validate training curriculum in area of responsibility
• Establish clear measurable goals and objectives by which to determine individual and team results
• Solicit ongoing feedback from Line Managers, Quality Engineers, Workcell managers, peers and team members on team member’s contribution to the team
• Provide ongoing coaching and counseling to team member based on feedback
• Express pride in staff and encourage them to feel good about their accomplishments
• Perform team member evaluations professionally and on time
• Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals
• Coordinate activities of teams and keep them focused in times of crises
• Ensure recognition and rewards are managed fairly and consistently in area of responsibility
• Provide communication forum for the exchange of ideas and information with the department
• Organize verbal and written ideas clearly and use an appropriate business style
• Assess communication style of individual team members and adapt own communication style accordingly
• Create appropriate QC, Packout and OBA shift coverage schedules to ensure best utilization of resources while keeping the employees’ best interest in mind
• Participate in On Time Delivery (OTD) Meetings per current Jabil structure
• Train and evaluate various customer requirements to make QC, Packout and OBA effective and efficient
• Provide appropriate training to the OBA personnel based on the industry specifications and standards as well as customer specifications to ensure OBA is truly the eyes of the external customer
• Provide appropriate training to the QC personnel based on the industry specifications and standards as well as customer specifications to ensure they are effective at minimizing escapes to the customer
• Be able to backfill the role of a Packout operator, QC inspector or OBA auditor if and when the need arises
• Run OMI, DPM and other quality reports and analyze the data to understand the gaps in Jabil process in meeting customer requirements
• Coordinate 5S audits with the OBA staff
• Periodic personnel performance review and composition
• Departmental work output monitoring
• Provide support in the field of inspection questions and problems

Preferred Qualifications

No preferred qualifications provided.