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Quality Engineer
Company | Dematic |
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Location | Memphis, TN, USA |
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Salary | $82872 – $115000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- Five years of proven track record in Quality, preferably in an automation, logistics, manufacturing, or material handling environment.
- Experience and strong skills in quality improvement techniques (i.e., CAPA, Root Cause Analysis (RCA), A3, 8D), and Continuous Improvement (CI) methodologies.
- Experience applying Quality tools such as DFMEA, PFMEA, Control Plans, GR&R, Capability Studies, and Inspection Plan.
- Experience reading engineering drawings and shown understanding of GD&T.
- Solid understanding of ISO standards (9001, 14001, 45001).
- Ability to operate independently and make decisions autonomously within a matrixed organization.
Responsibilities
- Establish and maintain a quality culture approach across the warehouse and local team.
- Support the operations team in the implementation and management of quality inspection processes for incoming materials, in-process activities, and outgoing shipments.
- Support the management of the Quarantine Area, reviewing and analyzing non-conforming material to resolve issues.
- Support the review and analysis of customer returns to lower customer claims.
- Conduct root cause analysis and corrective/preventative actions (CAPA) to address quality non-conformances.
- Drive improvement and lean initiatives as it relates to Quality activities in the facility, and with a supplier as needed.
- Maintain and improve quality documentation, including standard operating procedures, work instructions, and training material.
- Partner with MFG / Supplier Quality, CS Quality, Procurement, R&D, and Suppliers on investigations to better understand quality issues and prevent them from recurring through containment, corrective, and preventive actions.
- Collect and analyze quality data to identify warehouse trends, and drive process improvements in collaboration with Customer Service Quality team for systemic issues.
Preferred Qualifications
- Experience with SAP (Quality Management) preferred.
- Lean Six Sigma Green Belt or Black Belt certification preferred.
- Ability to travel, if needed (up to 15%).