Quality Assurance Manager
| Company | Black Rifle Coffee |
|---|---|
| Location | Tullahoma, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- BS in Science or Industrial Engineering discipline preferred
- 7+ years of demonstrated experience in a food or beverage manufacturing environment; coffee manufacturing a plus
- Must understand the GFSI recognized certification program requirements. SQF Practitioner certified a plus
- Must be HACCP certified, and be experienced & competent to maintain a HACCP based food safety system
- Must have experience in a supervisory/management role
- Complete understanding of the laboratory analytical equipment function and operation required; coffee lab equipment preferred
- Product tasting and product development background required, Q Certified a plus
- Ability to conduct, analyze and report competitive analysis
- Some microbiological experience would be considered an advantage
- Capable of making judgment, risk, and business decisions quickly and expeditiously
- Ability to stand-alone in decision making
Responsibilities
- Train, develop, and evaluate QA / QC staff to provide timely, accurate, and consistent service to both internal and external customers
- Lead the planning and implementation of plant quality objectives in Quality, Cost, Delivery, Safety, and Environment
- Manage the SQF Food Safety and Quality Systems
- Develop and champion all quality & food safety programs including HACCP, Traceability, GMPs, Pest Control and Sanitation
- Coordinate third-party and internal audits
- Coordinate customer quality assurance visits and respond to customer quality assurance inquiries
- Apply total quality management and statistical tools in investigations, analytics, and reporting
- Lead the investigation and resolution of the product holds, customer & consumer complaints and regulatory
- Responsible for coordinating/conducting product or raw material trials & projects in conjunction with cross-functional teams
- Lead continuous improvement efforts in quality systems, food safety, and specification compliance
- Support product development from raw material, to processing, to packaging
- Actively participate in the cupping process and evaluation of product quality
Preferred Qualifications
- Mechanical aptitude and understanding of coffee manufacturing process equipment preferred
- Ability to conduct, analyze and report competitive analysis