Quality Assurance Manager
| Company | 3PillarGlobal |
|---|---|
| Location | Seattle, WA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- 10+ years of QA/Test leadership experience, with at least 5 years in a Program Test Manager or equivalent role for large enterprise programs.
- Demonstrated success leading testing for complex, multi-workstream initiatives (e.g., platform replacements, system integrations).
- Strong understanding of system integration testing (SIT), performance testing, and environment coordination.
- Experience working closely with business stakeholders to support UAT coordination and readiness.
- Expertise with tools such as Azure DevOps (ADO), JIRA, TestRail, HP ALM, or similar.
- Strong cross-functional coordination, stakeholder engagement, and reporting skills.
- Ability to work in hybrid Agile/Waterfall delivery environments.
- Proactive, organized, and outcome-oriented with strong analytical skills.
- Must be available onsite to lead planning sessions, oversee execution, and drive cross-team collaboration.
- Experience with automated testing tools such as Selenium, JUnit, TestNG, and Cucumber.
- Experience with performance testing tools like JMeter and LoadRunner.
- Knowledge of continuous integration/continuous deployment (CI/CD) tools such as Azure Devops, Jenkins, GitLab CI, and CircleCI.
- Financial Experience (i.e. Credit Card, Mortgage, Auto Loan, Deposits, etc.)
Responsibilities
- Define and manage the integrated test strategy and roadmap across all program phases including SIT, performance testing, regression, and production readiness.
- Oversee centralized test planning, environment coordination, and execution in alignment with program milestones.
- Partner closely with the UAT Lead to ensure effective handoff, coordination, and data alignment between SIT and UAT phases.
- Drive cross-workstream test alignment, dependency tracking, and risk mitigation efforts.
- Own and operate the defect management lifecycle including triage, resolution tracking, and escalation.
- Report test execution status, metrics, and risks to senior leadership and key stakeholders.
- Ensure timely readiness of test environments, tools, and test data.
- Manage, mentor, and guide internal and contractor-based QA/test leads across functional and technical domains.
- Enforce adherence to enterprise testing standards and SDLC practices.
Preferred Qualifications
- Background in financial services or regulated industries.
- ISTQB or similar QA/testing certification.
- Experience managing offshore test teams and vendor QA delivery.