Qualified Service Technician

Qualified Service Technician

Requirements

• High School Diploma/GED
• HVAC-R Technical School Degree preferred
• 2 years in the field or 0 years with Certification from a Technical School for external candidates
• 1 year as a General Laborer with completion of OJT & Skills Assessment for internal candidates
• Must have a valid driver’s license and maintain a safe driving record in accordance with the fleet policy
• Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an extended period of time
• Must have excellent verbal and written communication skills, detail-oriented and highly motivated
• Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of basic hand tools
• Must have familiarity with HVAC heating and cooling concepts and basic electrical schematics
• Must be able to work nights and/or weekends as required
• Epa 608 universal certification

Responsibilities

• Perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers with direction from a Master or Lead Service Technician
• Perform preventative maintenance compressor change assists, leak searching and coil washing with direction from a Master or Lead Service Technician
• Continually acquire knowledge through on-the-job training which includes new product development, service bulletins, computer-based training and issues
• Complete necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate and timely manner
• Demonstrate ability to utilize a hand-held computer to complete necessary customer paperwork and invoicing requirements
• Maintain and manage truck inventory in an accurate, neat and orderly manner as well as adhere to vehicle maintenance program guidelines (if applicable)
• Identify and use the standard tools of the trade, including refrigerant recovery equipment
• Develop and maintain excellent customer relations and professionally articulate equipment and system malfunctions using correct terminology
• Perform service on conventional refrigeration systems, parallel rack systems, walk-in coolers, and other commonly used refrigeration units for supermarkets and convenient stores with direction from a Master or Lead Service Technician
• Demonstrate basic understanding of refrigerant and oil properties, sub-cooling, superheat, psychometrics, copper-to-copper brazing, single phase compressor components, and refrigerated fixture airflow
• Read and understand temperature and pressure charts
• Conduct basic electrical troubleshooting and refrigeration cycle diagnostics
• Safely handle R290 refrigerant and other hazardous materials such as dry nitrogen
• De-ice case and walk-in evaporator coils, replace fan motors, and wash condenser coils
• Basic understanding of system evacuation and charging, system pump down, and system defrost
• Additional duties as assigned

Preferred Qualifications

• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred
• Strong leadership and business acumen