Putnam TA Call Center

Putnam TA Call Center

Requirements

• Undergraduate student
• Minimum of 15 hours per week required based upon a minimum of 20 hours of availability
• Exceptional attention to detail and ability to successfully multi-task and prioritize responsibilities
• Strong verbal and written communication skills
• Flexibility to work varying schedules between 8:00 am – 8:00 pm ET, Monday – Friday (post training)
• Ability to work within 25 feet of a router

Responsibilities

• Interact daily with financial advisors and individual investors while applying a strong knowledge of Franklin Templeton’s products, procedures, and services
• Demonstrate a high level of professionalism and confidentiality
• Adhere to legal requirements and utilize product knowledge to facilitate financial and non-financial transactions in a complete and accurate manner
• Actively participate in new hire training and ongoing training as deemed necessary, as well as weekly mentoring sessions with your management team

Preferred Qualifications

• Previous client/customer service work experience preferred