Publisher Account Manager – Smb

Publisher Account Manager – Smb

Requirements

• BA/BS required
• 2-3 years of professional experience (client-facing in the digital media /online publisher space preferred but not required)
• Proven record with upselling and meeting or exceeding quota
• Outstanding relationship management and customer service skills, with a customer centric mentality
• Very strong analytical skills to collect business intelligence by monitoring/identifying trends with data, including revenue projections and forecasting
• Highly motivated, proactive, dedicated and creative in order to pull all necessary resources for the client
• High attention to detail and well organized, thrives in a multitasking environment and adjusts and prioritizes accordingly
• Strong phone, email etiquette, and presentation skills
• Impeccable written and verbal communication skills
• You’re a natural collaborator, able to work with anyone to reach a common goal
• Basic familiarity with front-end web development technologies (HTML, CSS, JavaScript)

Responsibilities

• Managing and growing relationships with publisher clients
• Understanding client KPIs and identify upsell opportunities
• Monitoring and analyzing metrics and proactively take steps to improve performance
• Strategic planning and forecasting in alignment with revenue objectives
• Working closely with the Sales & Product teams in order to become a valuable resource both internally and externally
• Actively participating with peers in a team-oriented culture and assist other internal groups
• Being the expert on revenue optimization for your book of business and become a trusted advisor for clients based on knowledge of the the industry
• Helping identify trends through data analysis and market conditions to pinpoint highest value optimizations

Preferred Qualifications

• 2-3 years of professional experience (client-facing in the digital media /online publisher space preferred but not required)