Public Safety Radio Communications Analyst

Two years of experience in radio systems support, preferably in a public safety or government environment
Bachelor’s degree in Electronics, Communications Technology, Information Systems, or related field
A combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basis

Program and update portable, mobile, and base radios using vendor-specific software (e.g., Motorola CPS, Radio Management)
Deploy firmware updates
Provide support for end users, including troubleshooting radio issues and coordinating repairs
Develop, maintain, and distribute code plugs and programming templates for various user roles and departments
Maintain detailed programming records, inventory databases, and change logs
Deprogram radios and prepare them for disposal
Train personnel on radio usage, features, and operational protocols
Generate reports on radio firmware and programming versions

Proficiency in two-way radio programming (Motorola preferred)
Familiarity with trunked radio systems, P25 digital standards, encryption, and simulcast technologies
An understanding of RF fundamentals
Proven ability to maintain detailed inventory records
Strong troubleshooting and problem-solving skills
Strong attention to detail and good documentation habits