Psychiatric Crisis Specialist II-PRN

Psychiatric Crisis Specialist II-PRN

Requirements

• MA, MS, in a healthcare profession, or an MEd
• Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT)
• no record of substantiated ethics or patient abuse reports
• Ability to multi-task and to assess and prioritize work
• Critical thinking
• Decisive judgement
• Competency of patient populations [child/adolescent, adult, geriatric], diversity, social determinants of health, community resources, Ohio Revised Code, DSM/ICD, mental illness, chemical use/abuse, basic medical clearance, healthcare law, other competencies as assigned
• Ability to work in stressful environments and, at times, volatile situations with professionalism
• Ability to work independently and as part of a group and interdisciplinary team with a collaborative mindset
• Self-regulation and ability to de-escalate others
• Ability to communicate across various comprehension levels; young child to technical professional
• Strong attention to detail in work process and documentation
• Possession of resources for all communities and counties served by Cleveland Clinic facilities
• Ability to work in a fast paced environment
• Quality improvement mindset
• Two years work experience post Master’s Degree

Responsibilities

• Completes comprehensive mental status, psychosocial, risk, and chemical use assessments. Identifies patient crisis needs. Participates in on-going assessment and care plan recommendations for patients with extended time awaiting dispositions.
• Provides crisis intervention services using a therapeutic intervention, which is based on patient centered outcomes, and standards of care, that are based on current research and evidence based practice.
• Participates in the clinical instruction and supervision of Psychiatric Crisis Intervention Specialists who are seeking independent licensure and student interns shadowing or participating as an intern with the department to provide learning experiences for such students.
• Acts with integrity in placing Professional charge capture for crisis intervention services provided and documenting all requirements for such services provided.
• Supplies information to the medical team for consideration of a differential diagnosis.
• Pursues on-going education in behavioral health topics.
• Recognizes significant changes in patient condition and responds appropriately.
• Navigates insurance verification and pre-certification processes for behavioral health carve-outs.
• Provides psycho-education to family and significant others of patients, as well as other co-working caregivers about behavioral health, de-escalation, and/or other related topics to assist in the patient’s current plan of care.
• Involves the patient/family (or designee) and other current providers in developing a plan of care individualized to patient cultural, religious, and educational needs.
• Collaborates with multidisciplinary team in the formulation of an individualized plan of care. Develops appropriate patient goals for identified problems.
• Serves as a patient advocate.
• Process referred cases to appropriate disposition; which may include inpatient placement or assistance with community wrap around services for a successful discharge plan.
• Assists in orientation of new Behavioral Health Intake team staff or other hospital personnel.
• Communicates information regarding patient plan of care, current outcomes, and acuity at end of shift report.
• Performs routine administrative office functions, as needed to facilitate case work processes.
• Incorporates the use of informatics tools, principals, theories, and practices in the safe and effective delivery of care.
• Works effectively to create and maintain a positive work environment.
• Incorporates patient safety goals in daily practice.
• Completes all documentation and records related to patient care.
• Other duties as assigned.

Preferred Qualifications

• Language required – English
• Language preferred – any secondary language skills