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Provider Coordinator

Provider Coordinator

CompanyAllina Health
LocationSt Paul, MN, USA
Salary$21.55 – $29.35
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior

Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.

Responsibilities

  • Schedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments between multiple providers.
  • May enter all scheduling documentation in the electronic medical record.
  • Verifies insurance and obtains prior authorizations as needed, may register patients.
  • May manage the patient outcome tool, including preparation and distribution.
  • May create, delete and modify schedule versions and calendars to reflect changes in provider schedules.
  • Arranges interpreter services for patients as needed.
  • May provide department reception, patient check-in.
  • Provides telephone coverage, routing messages accordingly.
  • May track insurance verification using multiple systems.
  • May maintain lobby area.
  • May ensure that patient documentation is complete and is responsible for an insurance or referral work queue.
  • Organizes and maintains department records, manuals and patient education materials.
  • Participates in completion of patient data reporting requirements and compliance with regulatory standards.
  • May create and maintain all training materials for new and current employees.
  • May assist physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
  • Analyzes patient records to determine if outside documents are needed.
  • Reviews patient consent forms and ensures they are updated with the patient.
  • Contacts document source, obtains records, scans and indexes into the electronic medical record.
  • Other duties as assigned.

Preferred Qualifications

  • High school diploma or GED
  • Post secondary education in medical field
  • 2 to 5 years experience in a medical office including administrative support, scheduling, customer service, working knowledge of Microsoft Suite and electronic medical records