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Provider Coordinator
Company | Allina Health |
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Location | St Paul, MN, USA |
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Salary | $21.55 – $29.35 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Mid Level, Senior |
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Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.
Responsibilities
- Schedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments between multiple providers.
- May enter all scheduling documentation in the electronic medical record.
- Verifies insurance and obtains prior authorizations as needed, may register patients.
- May manage the patient outcome tool, including preparation and distribution.
- May create, delete and modify schedule versions and calendars to reflect changes in provider schedules.
- Arranges interpreter services for patients as needed.
- May provide department reception, patient check-in.
- Provides telephone coverage, routing messages accordingly.
- May track insurance verification using multiple systems.
- May maintain lobby area.
- May ensure that patient documentation is complete and is responsible for an insurance or referral work queue.
- Organizes and maintains department records, manuals and patient education materials.
- Participates in completion of patient data reporting requirements and compliance with regulatory standards.
- May create and maintain all training materials for new and current employees.
- May assist physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
- Analyzes patient records to determine if outside documents are needed.
- Reviews patient consent forms and ensures they are updated with the patient.
- Contacts document source, obtains records, scans and indexes into the electronic medical record.
- Other duties as assigned.
Preferred Qualifications
- High school diploma or GED
- Post secondary education in medical field
- 2 to 5 years experience in a medical office including administrative support, scheduling, customer service, working knowledge of Microsoft Suite and electronic medical records