Project Manager – Client Services
| Company | Harris Computer |
|---|---|
| Location | Texas, USA, Florida, USA, South Carolina, USA, Georgia, USA, North Carolina, USA, Illinois, USA, Alabama, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Business or Technology related field from an accredited institution
- Must have 3+ years of experience as a Project Manager in Software Implementations
- Knowledge of project management tools and software packages
- Experience managing the implementation of an ERP solution
- Ability to operate well in fast-paced, collaborative environment
- Operational, technical marketing and management skills
- Must be a good communicator
- Leadership qualities and excellent problem-solving ability
- Up to 70% travel required
Responsibilities
- Oversee the project and manage execution to plan
- Run client kick-off, planning and design meetings
- Participate in regular, internal and external project management meetings
- Handle internal and external project status reporting
- Manage to project scope on time and on budget
- Ensure good cooperation with team members and with other teams
- Post Go Live Project Support for issue resolution
- Being available to travel to customer
- Assist with Pre-Sales workshops and the creation of Statement of Work documents
- Act as the primary client contact representing the company during the Project
- Run customer functionality workshops
- Guide customers in designing the solutions configuration applying best practices and for maximizing business benefits
- Oversee execution of the multiple solution implementation work streams; and at times run parts of the execution
- Document and review functional / technical specifications and gain approval from the customer
- Develop and Maintain Project Plans
- Manage Project Escalations both internally and externally
- Seek additional opportunities and managing Project Change requests to ensure Project Scope is maintained
- Oversee Configuration progress, all Test phases, Deployment, and Post Go-Live support
- Contribute to company objectives by enhancing value brought to customers for service offerings, company expertise and delivery processes
- Develop understanding of software used by assigned projects to communicate effectively with potential clients and current clients in the implementation process
- Identify opportunities for enhancement and improvement of the implementation processes
- Support global knowledge program and stimulate cross team knowledge sharing
- Manage the required cooperation with other teams: commercial, technical and support teams
- Other duties as assigned by management
Preferred Qualifications
- PMP Certification
- 8+ years of experience with School ERP Implementations
- Government contract and delivery experience preferred