Programs Claims Client Executive
| Company | American International Group |
|---|---|
| Location | Philadelphia, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- A strong understanding of commercial insurance process
- Exceptional customer service and communication skills
- A proven track record of technical claims skills and influence management of non-direct reports
- Strong, rational decision-making capability
- Ability to work with colleagues at all levels
- Bachelor’s degree or equivalent experience; a Juris Doctor is a plus.
Responsibilities
- Establish and enhance claims relationships with program and captive customers and insureds through pre-bind, onboarding and in-force servicing.
- Facilitate resolution of significant claims issues across all lines of business that are escalated to underwriting management.
- Participate in Programs and Captives senior leadership meetings, coordinate connections between underwriting and AIG Claims, and provide input and deliver on strategic goals for business partners.
- Manage relationships across multiple constituencies in the claims process including internal and external business production staff, TPAs, AIG Claims, and multiple AIG functional areas.
Preferred Qualifications
- Juris Doctor is a plus.