Posted in

Program Quality Lead

Program Quality Lead

CompanyRTX
LocationBurlington, MA, USA
Salary$101000 – $203000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Typically requires Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and eight (8) years of relevant experience in the areas below;
  • Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
  • Working experience translating external and internal requirements and command media.
  • Working experience in providing technical program expertise for manufacturing and/or design processes.
  • Working and auditing experience with a Quality Management System (ISO 9001 and/or AS9100).
  • Experience establishing customer relations and communications processes.
  • Experience applying Government Quality Requirements and Standards including aerospace, commercial, defense, and space industries.
  • Experience driving successful performance of major subcontractors, suppliers and/or IOTs.
  • Active and transferable Secret U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Responsibilities

  • You will engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers.
  • You will develop partnerships with program and production stakeholders, IPTs, and support functions to drive issue resolution and implement improved processes.
  • You will develop and implement strategic and tactical Mission Assurance plans that will directly affect the program’s execution and influence.
  • You will initiate and perform root cause analysis, facilitate corrective actions, and implement closed loop process controls to improve product/process predictability and capability.
  • You will interpret command media in compliance to work being performed.
  • You will generate new Cost of Poor Quality (CoPQ) projects to reduce costs on the program.
  • You will implement Advanced Product Quality Planning in accordance with AS9145, as applicable.

Preferred Qualifications

  • Experience in risk mitigation and opportunity management
  • Knowledge and experience of/in: RTX/Raytheon/RMD policies and procedures, Product life cycle from design through sustainment, Use of Root Cause Corrective Action containment and analysis process and tools
  • Experience with DOD, ISO, AS/QS, GMP, and other national / international standards
  • RMD Six Sigma and/or CORE qualified, or demonstrated skill
  • Experience with AN/TPY-2 or SBX radar development, production or sustainment
  • Experience managing, coaching and mentoring others in routine settings and complex situations.
  • Experience representing the Quality organization on a Program Area or Product Line management team and/or capture teams.
  • Experience applying Contracts / Contract Requirements
  • Experience defining and analyzing Quality metrics.
  • Experience collaborating cross functionally with the other QA leads and functions.
  • Experience participating in test preparation and execution to ensure requirements are verified.
  • Experience in RTX Lifecycle Program Management gate reviews (e.g. Test Readiness, Ship Readiness)
  • Experience in other functional areas such as engineering, supplier engineering, or operations.
  • Experience using interpersonal skills and working with customers, suppliers, and in a team environment.
  • Experience being a passionate, high-energy, self-starting team player who achieves goals and strives for continuous improvement.
  • Experience facilitating cross-functional teams in systematic improvement activities.
  • Experience working with and technically interfacing with various engineering disciplines.
  • Experience using sound judgement and applying resolution-making skills with appropriate supervisory intervention.
  • Experience communicating verbally and in written communications and networking with other stakeholders.
  • Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
  • Experienced in RLPM/gating, program phasing, and leading/mentoring teams for performance improvement.
  • Defense Industry Background