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Program Quality Lead
Company | RTX |
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Location | Burlington, MA, USA |
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Salary | $101000 – $203000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior |
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Requirements
- Typically requires Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and eight (8) years of relevant experience in the areas below;
- Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
- Working experience translating external and internal requirements and command media.
- Working experience in providing technical program expertise for manufacturing and/or design processes.
- Working and auditing experience with a Quality Management System (ISO 9001 and/or AS9100).
- Experience establishing customer relations and communications processes.
- Experience applying Government Quality Requirements and Standards including aerospace, commercial, defense, and space industries.
- Experience driving successful performance of major subcontractors, suppliers and/or IOTs.
- Active and transferable Secret U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Responsibilities
- You will engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers.
- You will develop partnerships with program and production stakeholders, IPTs, and support functions to drive issue resolution and implement improved processes.
- You will develop and implement strategic and tactical Mission Assurance plans that will directly affect the program’s execution and influence.
- You will initiate and perform root cause analysis, facilitate corrective actions, and implement closed loop process controls to improve product/process predictability and capability.
- You will interpret command media in compliance to work being performed.
- You will generate new Cost of Poor Quality (CoPQ) projects to reduce costs on the program.
- You will implement Advanced Product Quality Planning in accordance with AS9145, as applicable.
Preferred Qualifications
- Experience in risk mitigation and opportunity management
- Knowledge and experience of/in: RTX/Raytheon/RMD policies and procedures, Product life cycle from design through sustainment, Use of Root Cause Corrective Action containment and analysis process and tools
- Experience with DOD, ISO, AS/QS, GMP, and other national / international standards
- RMD Six Sigma and/or CORE qualified, or demonstrated skill
- Experience with AN/TPY-2 or SBX radar development, production or sustainment
- Experience managing, coaching and mentoring others in routine settings and complex situations.
- Experience representing the Quality organization on a Program Area or Product Line management team and/or capture teams.
- Experience applying Contracts / Contract Requirements
- Experience defining and analyzing Quality metrics.
- Experience collaborating cross functionally with the other QA leads and functions.
- Experience participating in test preparation and execution to ensure requirements are verified.
- Experience in RTX Lifecycle Program Management gate reviews (e.g. Test Readiness, Ship Readiness)
- Experience in other functional areas such as engineering, supplier engineering, or operations.
- Experience using interpersonal skills and working with customers, suppliers, and in a team environment.
- Experience being a passionate, high-energy, self-starting team player who achieves goals and strives for continuous improvement.
- Experience facilitating cross-functional teams in systematic improvement activities.
- Experience working with and technically interfacing with various engineering disciplines.
- Experience using sound judgement and applying resolution-making skills with appropriate supervisory intervention.
- Experience communicating verbally and in written communications and networking with other stakeholders.
- Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
- Experienced in RLPM/gating, program phasing, and leading/mentoring teams for performance improvement.
- Defense Industry Background