Program Manager – Strategic Process Integration
Company | Chewy |
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Location | Mt. Juliet, TN, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in a related field or equivalent experience
- 2+ years of experience in program coordination or project support roles
- Familiarity with change management methodologies (e.g., ADKAR, PDCA, Agile, etc.)
- Proficiency in Microsoft Office and familiarity with project management or training platforms
- Strong interpersonal and communication skills
- Ability to prioritize and adapt in a dynamic environment
- Within local commute of a Chewy Fulfillment Center or Corporate Hub
- Willingness to travel as needed
Responsibilities
- Support the planning and execution of change management programs in coordination with L&D and FC Operations teams.
- Conduct basic needs assessments and assist in the development of training, tools, and communication plans related to change initiatives.
- Track and report progress using project and metric tools to ensure program visibility and accountability.
- Collaborate with cross-functional teams to ensure consistent rollout and adoption of change processes across the network.
- Help maintain documentation and knowledge management systems related to change management initiatives.
- Research internal and external trends to support continuous improvement and evolution of change practices.
- Assist with program communications, stakeholder updates, and post-implementation reviews.
Preferred Qualifications
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No preferred qualifications provided.