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Program Manager – Strategic Process Integration

Program Manager – Strategic Process Integration

CompanyChewy
LocationMt. Juliet, TN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Bachelor’s degree in a related field or equivalent experience
  • 2+ years of experience in program coordination or project support roles
  • Familiarity with change management methodologies (e.g., ADKAR, PDCA, Agile, etc.)
  • Proficiency in Microsoft Office and familiarity with project management or training platforms
  • Strong interpersonal and communication skills
  • Ability to prioritize and adapt in a dynamic environment
  • Within local commute of a Chewy Fulfillment Center or Corporate Hub
  • Willingness to travel as needed

Responsibilities

  • Support the planning and execution of change management programs in coordination with L&D and FC Operations teams.
  • Conduct basic needs assessments and assist in the development of training, tools, and communication plans related to change initiatives.
  • Track and report progress using project and metric tools to ensure program visibility and accountability.
  • Collaborate with cross-functional teams to ensure consistent rollout and adoption of change processes across the network.
  • Help maintain documentation and knowledge management systems related to change management initiatives.
  • Research internal and external trends to support continuous improvement and evolution of change practices.
  • Assist with program communications, stakeholder updates, and post-implementation reviews.

Preferred Qualifications

    No preferred qualifications provided.