Program Manager – Friendship and Community

Program Manager – Friendship and Community

Requirements

• 4-6+ years of experience in programme or delivery management in agile, cross-functional environments.
• Proven success in delivering complex projects or programmes with multiple teams and stakeholders.
• Skilled in project planning, tracking, and documentation – across tools like Jira, Asana, Trello, or similar.
• Comfortable owning planning rhythms and supporting team prioritisation in high-change, fast-moving contexts.
• Experienced in aligning senior leaders around roadmaps, goals, OKRs, and team delivery plans.
• A calm, organised, and adaptable communicator who thrives in ambiguity and brings structure and momentum to the table.

Responsibilities

• Lead execution of complex, cross-functional programs by creating clear plans, surfacing risks early, and keeping teams focused on high-impact outcomes.
• Strengthen coordination across stakeholders, establish planning cadences, and ensure transparency around progress, blockers, and timelines.
• Champion minimal viable processes that support team efficiency without unnecessary overhead.
• Partner with leadership to translate vision into executable plans, ensuring priorities, capacity, and cross-functional dependencies are aligned.
• Identify and resolve organizational challenges that may impact delivery, and support the evolution of scalable ways of working.
• Embed agile values and adaptive practices across teams, supporting iterative planning and collaborative delivery.
• Foster a culture of experimentation, learning, and psychological safety, where feedback and ‘good failure’ drive innovation.
• Develop and implement playbooks, templates, and shared tools to create consistency across teams while leaving room for flexibility.
• Establish delivery metrics and reporting frameworks to track progress, highlight risks, and support informed decision-making.

Preferred Qualifications

No preferred qualifications provided.