Program Manager
| Company | BrightSpring Health Services |
|---|---|
| Location | Bedford, IN, USA, Bloomington, IN, USA |
| Salary | $50000 – $60000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Degree in Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required
- Equivalent combination of education and experience
Responsibilities
- Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting
- Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care.
- Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures
- Serve as a liaison between the community and agencies in the service delivery system, family/guardians and the agency
- Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times
- Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies
- Serve as on-call support for group homes
- Ensure payroll and billing is completed accurately and timely
- Oversee the Accounts Payable for group homes
- Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person’s Individual Program Plan
- Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future
- Serve as member of agency management team
- Hire, train, evaluate, and monitor any other assigned personnel complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions
- Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed
- Other duties as assigned
Preferred Qualifications
- Two years supervisory experience preferred