Program Assistant
| Company | Child Care Resource Center |
|---|---|
| Location | Canoga Park, Los Angeles, CA, USA |
| Salary | $20 – $20 |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Associate’s degree in the field of Psychology, Social Work, Child Development, Sociology, Human Service, or related field or 2 years’ equivalent related work experience
- Proficiency and experience with Windows-based programs and data entry
- Ability to work a regular, full time schedule; overtime may be required as needed
- Ability to work in a team-oriented, general office environment
- Background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks)
- Live Scan Clearance / DOJ Fingerprinting for positions working directly with the public in a child/community care or child/community care adjacent setting
- Health Clearance for positions working directly with the public in a child/community care or child/community care adjacent setting or working with ‘at risk’ populations
- MVR / DMV clearance in accordance with CCRC’s liability insurance provisions for positions where driving is required
- Child Development Permit for positions working in an educational capacity
- CPR / Pediatric CPR certification for certain identified positions working directly with the public in a child/community care or child/community care adjacent setting
- Federal Debarment Checks for positions acting in a principal capacity to federal funds
Responsibilities
- Support case management tasks including, but not limited to filing, typing, sending/receiving/logging mailings; preparing enrollment and provider packets; sending copies of Notice of Action to parents and/or DPSS; clerical support with photocopying, filing, faxing, typing, mail processing; and maintaining CCRC’s eligibility list
- As requested by Case Specialists, request appropriate documentation to maintain family eligibility and program compliance. Develop and maintain accurate, legible and complete written records of families’ program activity
- Develop, maintain, and apply knowledge of program regulations, guidelines and funding terms and conditions, which can include Title V, funding terms and conditions, Stage 1 contract, CDE, and CCRC policies
- Provide high-quality customer service internally to team members and externally to clients, families, and providers. Answer telephones, assist or transfer callers as expected, follow-up as needed. Provide comprehensive support and technical assistance to parents regarding childcare questions and concerns
- Provide daily communication and support as required to the Child Care Financial Assistance (CCFA) Division
- Conduct face-to-face or virtual meetings, orientations, both scheduled and by walk-in, with families and childcare providers in order to receive and process documentation and/or discuss changes in the family’s case and complete/review family needs assessment inclusive of developmental screenings as needed
Preferred Qualifications
-
No preferred qualifications provided.