Professional Service Technician

Professional Service Technician

Requirements

• High School Diploma/GED required
• HVAC-R Technical School Degree preferred
• 7 years in the field for external candidates or 5 years with Certification from a Technical School
• 3 years as a Certified Technician for internal candidates with completion of OJT & Skills Assessment
• Valid Driver’s License and safe driving record
• Physically able to walk distances, bench and crouch, climb ladders, work at high elevations, and lift/carry objects up to fifty pounds
• Excellent verbal and written communication skills
• Detail oriented and highly motivated
• Strong mechanical aptitude including knowledge of basic maintenance tasks and use of hand tools
• Able to work nights and/or weekends as required
• EPA 608 Universal Certification

Responsibilities

• Performs prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers
• Matches customer needs with potential sales opportunities and completes rapid/accurate diagnosis
• Manages truck inventory, orders, receives, bills out and maintains parts responsibly
• Completes necessary documents and electronic communication in a thorough, accurate, professional and timely manner
• Utilizes hand-held device to complete necessary paperwork and invoicing requirements
• Systematically utilizes mirror and flashlight to check all joints, install PVC drain pipe with minimal supervision
• Sets and trims cases, installs and adjusts glass doors and frames, uses temperature sensors, uses brazing and soldering techniques
• Determines proper coil layout in complex boxes
• Accurately identifies pipe size and fittings by sight, performs system refrigerant and oil conversions
• Tests oil during conversion and electric welds a variety of metals and joint types
• Identifies, troubleshoots, and correctly sizes thermostatic expansion valves
• Demonstrates working knowledge of pressure regulators, refrigerant flow controls, TEV troubleshooting and replacement
• Traces complex schematic diagrams
• Demonstrates understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup
• Checks/adjusts oil management system and compressor oil level control
• Serves as a mentor to other technicians and leads HVAC/R PM programs
• Additional responsibilities as assigned

Preferred Qualifications

• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC preferred
• Strong leadership and business acumen