Products and Service Specialist – Inside Sales Support
| Company | Duke Energy |
|---|---|
| Location | Lake Mary, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelors Degree in Business Administration, Engineering, Finance, Marketing or related degree with 1 year of related work experience.
- OR High School/GED Degree and five (5) years related work experience.
Responsibilities
- Support customer facing employees on technology, processes, techniques and approaches to engaging with customers to sell or upgrade outdoor lighting systems
- Prepares thorough and accurate proposal/contract documentation related to any lighting sales initiative.
- Ensures business goals and objectives are accomplished through effective negotiations, communication, and work monitoring.
- Be educated in solving customer issues and in the various product groups related to outdoor lighting.
- Provide technical advice, information and assistance to internal and external customers
- Work closely with our PGO Lighting Team and other customer facing employees to make sure the solution is provided correctly to the customer and a high customer satisfaction rating is achieved.
Preferred Qualifications
- Either 4+ years relevant work experience with a Bachelor’s degree in Engineering or Business or 6+ years relevant work experience with an Associate’s degree or 10+ plus years relevant work experience without a degree.
- Self-motivated with intensity and urgency.
- Personal organization to manage a wide variety of customer opportunities.
- Experience working with a wide range of customers, governmental officials to residential customers.
- A demonstrated competency in all types of clear communications: written, verbal and presentations.
- Working knowledge of computerized reporting systems and work management systems.
- Basic understanding of rates and tariffs.
- Experience in outdoor lighting designs and products.
- A working knowledge of energy and distribution services.