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Production Lead – Central Fill Pharmacy
| Company | McKesson |
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| Location | Cheektowaga, NY, USA |
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| Salary | $18.25 – $30.41 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level |
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Requirements
- Possess excellent verbal, written, and interpersonal skills
- Ability to work flexible hours
- Good PC skills required
- Enthusiastic and Positive Attitude
- Must have the ability to analyze a problem and develop a course of action
- Must have great customer service skills
- Microsoft Office Applications
- Education/Training – High School Degree or equivalent
Responsibilities
- Maintain production workflow of facility in accordance with daily goals
- Facilitate the daily team operations, ensuring daily mail work is accomplished
- Operate as the point of contact for the customers’ issues concerning the business as well as responding to customer comment forms
- Assist with general support of pharmacy operations when necessary
- Develop new SOPs
- Communicate with peers and supervisors about operational concerns and assist in resolving these concerns
- Planning and organizing work assignments for employees
- Perform facility operations, when necessary, such as order filling, replenishment, receiving, put-away, reclamation processing, cycle count process, dispensing, sorting, shipping and returns processing
- Lead smaller work teams to drive continuous improvement
- Assure employees adhere to Site Security, Safety Guidelines and Standard Operating Procedures
- Communicate consistently regarding operational success and issues with managers and employees
- Provide performance feedback to supervisors about employee performance, maintaining that information is confidential at all times
- Retrieve supplies needed to carry out work assignments
- Provide training to peers as needed and support the training program
- Adhere to and promote the company’s Shared Principles (I2CARE & ILEAD)
- Maintain effective communication across all functional lines
- Provide peer support and mentoring to fellow employees, identify training opportunities as needed
- Maintain confidentiality when necessary
- Assist in Specialty Tracking duties when necessary
- Upholding the 5S facility mindset
Preferred Qualifications
- Having thorough knowledge of McKesson Central Fill processes, procedures, products, programs, services, mail processes, and inventory
- Prior training experience
- Proficient with Global Ship Shipping Application
