Product Support Sales Representatives
| Company | ASCO Equipment |
|---|---|
| Location | Euless, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- Bachelor’s degree or equivalent experience.
- Proven sales ability and excellent customer relationship skills.
- Ability to write and speak effectively to individuals and groups.
- Strong planning, problem-solving and negotiation and organizational skills.
- Knowledge of lift trucks or heavy equipment is preferred.
- Knowledge of equipment components, repair times and overall technical aptitude.
- Solid computer skills and knowledge of general business software and G-suite platform.
- Valid driver’s license with acceptable driving record.
Responsibilities
- Market parts and service sales such as preventative maintenance plans, machine inspections, machine repairs, remanufactured component sales, standard job quotes, extended warranties, and special parts promotions.
- Perform follow-up calls on complete goods and major parts and service sales.
- Assist after sales service calls to ensure equipment is operating at customers’ expectations.
- Provides limited technical support when appropriate.
- Ensure that Parts and/or Service estimates meet ASCO pricing and Dept. approval standards.
- Manage pre-planning, post call notes and follow-up actions using a CRM tool.
- Adhere to all safety rules and complete safety training as required.
- Represent ASCO in a positive and professional manner at all times.
Preferred Qualifications
- Knowledge of lift trucks or heavy equipment is preferred.