Product Support Engineer II
| Company | Sierra Nevada Coporation |
|---|---|
| Location | Eglin AFB, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree in a related field of study or typically 2 or more years of related experience
- Higher education may substitute for relevant experience
- Basic understanding of and some experience with wireless networks, tactical communications and personal computers
- Communication and customer interface skills
- Understanding of system level maintenance of networks and communications systems
Responsibilities
- Provide technical support and troubleshooting for product and system prototypes
- Assess customer needs and determine the most appropriate technical solution for concept and prototype products and systems
- Product installation, testing, error/defect detection and correction
- Coordinate the appropriate corrective action with engineers and operators
Preferred Qualifications
- Working knowledge of operating military units and logistics
- Familiarity with the network and integration of traditional communications systems and sensors
- Ability to read schematics, use service manuals, follow test procedures, and use logical trouble shooting techniques
- Experience with RF, vehicle installation and maintenance procedures
- Background in the Aerospace and Defense Industry, Government, or US Military
- Leadership experience in the military or civilian organization