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Product Support Engineer
| Company | Oshkosh |
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| Location | Hill AFB, UT, USA |
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| Salary | $72200 – $116200 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Accredited Bachelor’s degree in Engineering or related field with three (3) or more years of related experience.
Responsibilities
- Support the sales team with the preparation of technical quotes, submittals, and proposals
- Review customer specifications and RFQs to ensure alignment with product capabilities
- Coordinate with engineering and production teams to gather necessary technical data, drawings, lead times, and configuration details
- Serve as a point of contact for internal and external stakeholders regarding product inquiries, order status, and technical questions
- Maintain and update product literature, technical documentation, and sales support tools
- Enter and manage quote data in CRM and ERP systems with accuracy
- Track quote follow-up activity and assist with lead qualification
- Assist in the development of custom solutions by relaying customer requirements to the engineering team
- Provide support for post-sale documentation and transition to project or customer support teams.
Preferred Qualifications
- 2+ years of experience in a technical support, inside sales, or customer-facing engineering role
- Strong communication skills with the ability to convey technical concepts clearly
- High attention to detail and ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office Suite; experience with CRM/ERP (Syteline) systems preferred
- Experience in aviation, industrial equipment, or capital goods
